Clinics & Healthcare.
Shorter patient waiting times, instant access to records and accurate billing, through systems that work together.
- Clinic Management System
- Patient Records System
- Queue Management System
- Online Appointment Booking
Operational Challenges We Resolve.
Four of the problems that cost clinics patient satisfaction and revenue, and the solution we deploy for each.
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ChallengePatient Records Kept in Filing Cabinets
Staff search drawers of folders sorted alphabetically, and a misfiled chart cannot be found.
Our solutionInstant Access to Patient RecordsRecords are retrieved by name or patient number in seconds, from any authorised workstation.
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ChallengeLong and Unpredictable Waiting Times
Patients queue at the counter with no indication of how long they will wait.
Our solutionManaged Patient QueueingPatients receive a number, are routed to the correct counter and see their place in line.
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ChallengeAppointments Booked by Phone Only
Reception spends the day answering calls and rescheduling.
Our solutionOnline Appointment BookingPatients book, pay and receive confirmation online, with automatic reminders.
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ChallengeBilling Errors and Missed Charges
Charges are written by hand and encoded at the cashier.
Our solutionBilling From the Service RecordCharges are generated from the services rendered, and payments are reconciled.
And More. Staff attendance and shift scheduling, HMO billing, laboratory results, pharmacy stock and multi-branch reporting are handled the same way. Tell us the problem specific to your clinic.
Discuss Your RequirementsA Clinic Management System at Work.
What management and staff see day to day. Your screens are designed around your own process.
- Consultation6 waiting
- Laboratory3 waiting
- Cashier1 waiting
- Last visit14 Sep · Consultation
- ResultsLaboratory · attached
- Next visitBooked · 21 Oct
- Confirmed36 patients
- Reminder sent4 patients
- Rescheduled2 patients
Faster Patient Flow. Records at Your Fingertips.
Clinic management systems that give administrators measured service levels and revenue, and free front-line staff from folders, logbooks and phone calls.
Measured Service. Protected Revenue.
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Waiting-Time AnalyticsAverage and peak waiting time by service and counter.
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Daily Collections ReportingBilled and collected amounts reconciled each day.
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Demand-Based StaffingPatient volume by hour supports shift planning.
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Secure, Access-Controlled RecordsRole-based permissions with a full access log.
No More Searching. No More Queues.
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Records Found in SecondsNo filing cabinets, no drawers, no alphabetical search.
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Clear Queue per CounterEach station sees who is next, and why.
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Fewer Phone Calls
Bookings and reminders are handled by the system.
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Faster ConsultationThe patient history is on screen when the patient arrives.
Solutions for Clinics & Healthcare.
Deployed individually or together, and integrated with the systems you already run.
Queueing System
Ticketing, counter routing and live waiting-time figures.
Booking & Registration System
Online booking, payment, confirmation and QR check-in.
Billing & Invoicing System
Invoices raised from the transaction, with payments reconciled.
Biometric Attendance System
Verified time records that feed payroll directly.
One Team. From Assessment to Support.
How we deliver, and what you can hold us to.
- FitBuilt Around Your Process.We document how your operation runs before we propose a system.
- IntegrationWorks With What You Run.We connect to your ERP and accounting platform. No replacement required.
- AccountabilityOne Accountable Team.The same team designs, builds, deploys and supports the system.
- ScopeWritten Scope Before Any Build.Deliverables, timeline and cost are agreed in writing first.
- AdoptionTraining Included.Management and staff are trained before go-live.
- ContinuitySupported After Go-Live.Monitoring, fixes and enhancements under an agreed response time.
Tell us where your operation loses time. We will identify the cause and recommend the first step.
Analyze Your Bottleneck